Remember when the term Wellness gained popularity? I do. It was about 15 years ago and I was, more than ever, receiving requests from organizations to provide solutions for workforce wellness and stress management. Wellness is not just the absence of disease; it is vibrant health in all aspects of our being and life. Similar to this comprehensive perspective of wellness, Organizational Health refers to vibrant health in the various aspects of our work systems, both tangible and intangible.
When organizational health is high, the people in the organizational system are in the optimal roles for their innate talents and behaviors, they come to work motivated and empowered to perform their best each day, and they know how their role and responsibilities will contribute to the achievement of organizational goals and strategic objectives. Leaders in a healthy organization consistently demonstrate the values and are aligned to the vision and strategic commitments they have made together. Leaders across the organization have learned how to effectively manage conflict and demonstrate accountability to their teams; thus, healthy organizations have high levels of trust amongst each other.
What are the symptoms of poor organizational health? Patrick Lencioni, author of The Advantage lists: internal politics, dysfunction, confusion, bureaucracy, wasted resources, low productivity, poor morale, minimal engagement, high turnover, as well as customer dissatisfaction. Sound familiar? The bottom line is that poor organizational health will affect everything from employee performance and overall culture to process efficiencies and financial outcomes.
I have seen dramatic shifts in organizational health when even a few modifications to team structures, leadership behaviors, and performance management systems are implemented. How to get started? Let us help you assess your organization’s health and create innovative solutions to accelerate the potential of your people and business.